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Privacy Policy

Who we are

This website is operated by Caroline Web Agency, a digital marketing consultancy. We provide services including SEA, SEO, paid social, social media management, email campaigns, analytical dashboards, website tracking, website creation and webmastering, and digital marketing consultancy.

If you have any questions about this policy, you can contact us via our contact form.

What data we collect and why

Caroline Web Agency collects only the minimum data necessary to respond to your enquiries. We do not collect data for commercial purposes, advertising or marketing outreach.

The only way we collect personal data on this website is through the contact form available at carolinewebagency.com/contact-us.

When you submit the contact form, you may provide:

  • Your name
  • Your email address
  • Your message or enquiry

This data is collected solely for the purpose of responding to your request. It is not used for any other purpose.

What we do not do with your data

We want to be clear about how we handle your information:

  • We do not sell your data to third parties
  • We do not share your data with any external organisations
  • We do not use your data for commercial outreach or marketing campaigns
  • We do not add your details to any mailing list or CRM system without your explicit consent
  • We do not use cookies or tracking technologies to profile your behaviour on this website

Legal basis for processing your data

We process your personal data on the basis of legitimate interests. When you submit a contact form, you are initiating a business conversation and we have a legitimate interest in responding to your enquiry.

How long we keep your data

Data submitted through the contact form is retained only for as long as necessary to respond to your enquiry. Once your request has been handled, your data is deleted. We do not retain personal data beyond what is needed for the original purpose of collection.

Data security

We take the security of your personal data seriously. Your information is stored securely and access is limited to the website owner. We do not transmit your data to third-party platforms or external servers beyond what is strictly necessary to operate the contact form.

Third-party services

This website may use third-party tools to power the contact form functionality, such as a form plugin or email delivery service. These services are selected carefully and are required to comply with GDPR. We do not permit these providers to use your data for their own purposes.

Your rights

As a data subject, you have the following rights:

  • Right of access – you can request a copy of the personal data we hold about you
  • Right to rectification – you can ask us to correct inaccurate or incomplete data
  • Right to erasure – you can request that we delete your personal data
  • Right to restrict processing – you can ask us to limit how we use your data
  • Right to object – you can object to our processing of your personal data
  • Right to data portability – you can request your data in a portable format

To exercise any of these rights, please contact us via our contact form. We will respond within 30 days.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date. We recommend checking this page periodically.

Contact

For any questions or requests relating to this Privacy Policy, please contact us via our contact form.

This Privacy Policy applies to personal data collected through carolinewebagency.com only.